Title:
THE IMPACT OF WORK STRESS ON JOB PERFORMANCE: AN ANALYTICAL STUDY AT AL-HILLA TEACHING HOSPITAL

Authors:
Hameed Jasim Alwin, Hadeel Fadhil Oudah, Maan Jabbar Madlool and Hussein Ali Tawfeeq, Iraq

Abstract:
This research aims to analyze the relationship between work stress and job performance among employees at Al-Hilla Teaching Hospital, one of the primary healthcare institutions in Babylon Governorate. The study adopted a descriptive-analytical approach through the distribution of a questionnaire to a sample of physicians, nurses, and administrative staff to measure the dimensions of work stress (workload, role ambiguity, role conflict, and work environment pressures) and their impact on job performance indicators (efficiency, commitment, service quality, and job satisfaction). The findings revealed that work stress constitutes a significantly negative factor affecting job performance, demonstrating that elevated stress levels lead to decreased performance quality and job satisfaction, whereas role clarity and equitable task distribution contribute to performance improvement. The study recommends adopting managerial strategies to mitigate stress, including improving the work environment, enhancing psychological and social support for employees, and developing training programs for stress management. This study emphasizes that addressing work stress in healthcare institutions represents a fundamental approach to enhancing performance efficiency and improving the quality of services provided to patients.