Title:
THE INFLUENCE OF COMPETENCE, ORGANIZATIONAL CULTURE, AND ORGANIZATIONAL COMMITMENT ON EMPLOYEE PERFORMANCE MEDIATED BY ORGANIZATIONAL CITIZENSHIP BEHAVIOUR AT PT PEMBANGUNAN ACEH (PEMA)

Authors:
Zidny Ilma Setiawan*, Muhammad Adam and Mukhlis Yunus, Indonesia

Abstract:
This study aims to investigate the impact of competence, organizational culture, and organizational commitment on employee performance, which is mediated by organizational citizenship behavior (OCB), at PT Pembangunan Aceh (PEMA). This study includes all 102 employees of PEMA as the population, and the sample was taken using a census. The data were analyzed using the Structural Equation Modeling (SEM). The result reveals that competence, culture, and commitment directly affected OCB, and competence, culture, and OCB directly affected employee performance. However, commitment did not directly affect employee performance. In addition, the study found that OCB significantly mediated the competence, culture, and commitment impact on employee performance. In the model that investigates the competence and culture impact on employee performance, OCB played a partial role as a mediator, while in the model that investigates the commitment impact on employee performance, OCB played a full role as a mediator. These findings suggest that enhancing employee competence, aligning with company culture, and strengthening employee commitment are crucial for improving employee performance at PEMA.